A well-trained team makes a business successful
Great customer service increases your revenue and reduces your cost significantly!
Mentoring, Coaching & Strategy Planning
Mentoring and One to One Coaching on site with follow-ups by e-mail or phone for an agreed time frame

The mentoring or coaching often develops out of a previous program we completed with a client
-
We assist you with daily challenges
-
We challenge existing routines
-
We help with improving operations
-
We help you view your business from a different perspective
This program features mentoring and one to one coaching on site with follow-ups by e-mail or phone for an agreed period of time.
We help owners/ operators with any issues that affect the performance and profitability of their outlet.
Our mentoring supports, encourages, and challenges the mentee
We adjust the learning pace to our mentees' needs and preferences to achieve the best outcome and develop hidden skills. This will help you to improve your personal and your team's performance.
The mentoring & coaching program is custom built and covers exactly what your business needs. Sometimes the mentee requires a bit of extra knowledge or reassurance to be able to handle those little extras of the day.
Trouble shooting or interim project
This is a real hands-on project!
We work with you and your team at your premises in a number of areas, for a set period of time. Usually at least one week is recommended to get a good overview of your business operations.
We will discuss your standards, systems, procedures, work processes and performance in all areas of your business. If you have no set standards or procedures, we will put together a list of recommendations to suit your business.
We work with you for one week and focus on results. Implement our recommendations and suggested changes for instant and tangible improvements.
Outcome
-
Identify areas of improvement and provide strategies for change
-
Identify issues within departments or teams and find solutions
-
Time and motion study of staff to establish efficiency
-
Image and strategy planning
-
Feedback on your own performance
-
Summary report and recommendations for continued success
Contact us for more information and custom solutions.