We will spend one day with you or a nominated person on site.

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On that day we observe, listen to you and look at your business with a fresh pair of eyes. We will identify issues affecting the performance of your business. 
We will then create an extensive report of our findings and discuss our conclusions with you.This report includes recommendations and strategies for improvement.

Outcome 

• A report containing an eagle eye view of your business and findings as well as our recommendations. This will give you an opportunity to see your business from a new angle and if needed, use our knowledge for a new strategy.

• Our analysis will help you to coach your team including management to improve customer service, sales, cost savings and many other aspects of your hospitality operation.

• This program includes front and back of house areas

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The Follow up

 

After the one-day check-up, we create an action plan and tasks for your senior team or yourself. The action plan will help to set objectives and achievable goals for you and your team to conquer all challenges identified. 

We can also discuss and plan further training for your team or management. Our operational services or participation in our Mentoring & Coaching program are options for your business.

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Give me a call and we can discuss specific areas you may be interested in.

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